and 
From Mitchell 1

A

Manager SE v6.4 Catalog Installers

SE v6.4 Catalogs

B

Manager SE v6.4 Support Files

SE v6.4 Support

C

Team Viewer for Remote Support

TeamView

D

Mitchell and ShopKey Learning

Modules

E Training Videos show how your software works best

Videos

F

Manager Enterprise Resources

Enterprise

G

On-Line Frequently Asked Questions

Answers
H

Management System Users Forum

Forum

Version 5.9 files below should only be used when assisted by Mitchell 1 Tech Support

1

Mitchell 1 / ShopKey software configuration: Automatically configures your system and browser to work with our Dot Com products.

M1/SK Config Utility

2a

Microsoft Windows DotNet installation. This will install the latest Dot Net version for use with OnDemand5.com or ShopKey5.com integration from the management software.

Dotnetfx

2b

Registry fix for 64 Bit computers that are unable to display wiring diagrams from OnDemand5.com. Note: You will need to reboot the computer after applying this patch.

x64DiagFix

2c

Fix for 64 Bit computers that are unable to display wiring diagrams from OnDemand5.com when called from management software. You must un-install the existing SVG Viewer, then install this. Next step is to open OnDemand5.com using Internet Explorer and lookup a color wiring diagram; accept the license agreement and view the diagram. Close down OnDemand5.com, open Manager and you will now be able to view color diagrams.

Svgview

3

This program will set tax levels and correct YMM identifiers in 5.9.0.xx. databases. Do not run this without the support of Technical support.

TaxFix2008

4a

DataProtection - Free Off-Site Backups (Version DPR): Backup Utility for Manager and ShopKey v 5.9 databases. Download DPRSetup.exe to desktop and execute the install. The file can be deleted after installation.

Dprsetup.exe

4b

DataProtection - Free Off-Site Backups (Version DPR Plus): Backup Utility for Manager SE, ManagerPlus SE, ShopKey Service Writer SE, and ShopKey Shop Management SE Databases. Download DPRPlus.exe to desktop and execute the install. It will take a while since the size is 100 megabytes. The installation will automatically detect whether the operating system is 32 bit or 64 bit. The file can be deleted after installation.

DprPLUS.exe

4c

This program will determine if Data Protection for Manager and ShopKey v.5.9 is installed and active. If Data Protection is installed but not active, it will attempt to reactivate the program. If Data Protection is not installed, the user will be prompted to download and install Data Protection.

DPRON

5

Single click on the file link to the right to automatically install and run DBUtil60.exe version 5.7. The install will place the utility on the users computer in c:\fix   Note: If you are using a low speed connection, you may right mouse click on the link to download the file to your desktop. (Also in Zip format for systems that do not have a C: drive)

5.7.12_Utils

5.7.12_Utils

6

Word Document with instructions for upgrading a database

Upgrading597

7a

Did the user lose functionality to Mitchell PLG after updating Manager or ManagerPlus? Below is a registry patch to correct the lost connection from Manager to PLG, click on the file to install, no need to re-install or re-register.

MitchelL

7b

64 bit Did the user lose functionality to Mitchell PLG after updating Manager or ManagerPlus? Below is a registry patch to correct the lost connection from Manager to PLG, click on the file to install, no need to re-install or re-register.

mitchell64

8a

Did the user lose functionality to ShopKey PLG after updating ServiceWriter or Management? Below is a registry patch to correct the lost connection from SHOPKEY click on the file to install, no need to re-install or re-register.

Shopkey

8b

64 bit Did the user lose functionality to ShopKey PLG after updating ServiceWriter or Management? Below is a registry patch to correct the lost connection from SHOPKEY click on the file to install, no need to re-install or re-register.

Shopkey64

9a

Manager Training Videos fix for 32-bit Vista & Windows7. Note: UAC MUST FIRST BE DISABLED

1. Installed winhlp32.exe, which can be obtained at here: http://support.microsoft.com/kb/917607
2. Run the 32bitWinHelp.reg

32bitWinHelp

9b

Manager Training Videos fix for 64-bit Vista & Windows7. Note: UAC MUST FIRST BE DISABLED

1. Installed winhlp32.exe, which can be obtained here: http://support.microsoft.com/kb/917607
2. Run the 64bitWinHelp.reg

64bitWinHelp

10

Microsoft Network Server Fix - Microsoft Vista Hot Fix - this is a fix for earlier versions of Vista that would not allow multiple workstation to open the manager database. This has been corrected by Microsoft with Service Patch 4 (SP4)

Vista_fix

11

NEW  Embedded browser shortcut for OnDemand5.com and ShopKey5.com - this eliminates the problem of firing off an alternate browser like Firefox, ignores pop-up block while using the web and eliminates the Internet Explorer toolbar - thus keeping people from surfing other non - business web sites. Simply click on the file to install, then look for OD5 or SK5 Launch shortcut on your desktop. Note: Requires Dot.net.

Od5

Sk5

12

Creates a desktop shortcut with Icon to OnDemand5.com. This is an automatic installation of shortcut Icon for your desktop.

Od5-Web

13

Creates a desktop shortcut with Icon to ShopKey5.com. This is an automatic installation of shortcut Icon for your desktop.

Sk5DotCom

14

Creates a desktop shortcut with Icon to the  Vintage Site. This is an automatic installation of shortcut Icon for your desktop.

Vintage

15

Adds simple VIN Decode information to desktop! Now it's easy to decode domestic or import vehicle identification numbers between 1974 and 2004. Simply click on the bookmark to access the vehicle details for the make you need. Note: User MUST have internet connection to access this information.

Vinshortcut

16

Set the highlighting color within your software - these programs will set a specific color outline around the active control or dialog box within your management system. You must shut down and restart the application for the selected color to take affect. If you run one and don't like it, you can run another to set the system to that color.

Black

Blue

Brightblue

Brightgreen

Brightred

Green

Red

Nocolor

17

Mitchell 1 and ShopKey management system database utility. The utility makes a copy of your database, fixes 3031 errors and compresses the database. The file linked on the right will automatically install the utility.

Setup3031

18

Mitchell 1 and ShopKey management profit wheel graph files fix. This exe will automatically copy required files to c:\windows\system32

Graphs32

19

Vspell Fix - this copies the DLL, HLP and OCX file to windows\system32 and registers the OCX. Exit Manager before running this.

Vspell

20

Creates a desktop shortcut with Icon to
Tractor-Trailer.net This is an automatic installation of shortcut Icon for your desktop.

TT-Shortcut

21

Master Template file for database

DBUtil v 5.9.5.14

Smcoretmplt
Dbbutilv60

22

IE 7 Patch from McAfee

IERegfix

23

SM Static Database

Smstatic

24

Beta - Browser Fix for Script Errors when calling web reference from management software - self install for Mitchell and ShopKey versions 5.9

Browser-fix

25

QuickBooks Integrator install. This requires a password to install - please consult Mitchell tech support

Qbi-Setup

26

A utility to remove prior version of Microsoft Dot.net - this clears the way to install Dot.net 2.0

DotnetClean

27

Standalone Microsoft utility to removed specified programs.

Msicuu2

28

( intentionally blank )

 

29

Transport Service Agreement

Agreement

30

( intentionally blank )

 

31

Update to version 5.9.5.118 Early Q1 0 2012 release - Updated Dec 6, 2011. Download to desktop and execute, automatically updates Mitchell and ShopKey versions of 5.9.5

Q1-2012

32

Fix for Multi-Core Medium Truck platforms

Mtrmc

32a

YMM Update - CAS.DAT May 19, 2011

YMM-Cas-Fix

33

Update to version 5.9.5.115 - maintenance release.  Sept 29, 2011 - download to desktop and execute, automatically updates Mitchell and ShopKey versions of 5.9.5

595115

34

Legacy OD5Browser.exe

Od5Browser

35

Fix for 1006 errors on Windows XP platforms

Fix1006

35b

Fix for x005/x007 errors in OnDemand v5.8.2 desktop

Fix1007

36

2010 Report Update - Updates Florida Invoice - Maryland Invoice and Includes report under Client Tab labeled: ' Vehicles With Revisions" Note: Run after you have installed any other updates.

2010Update

37

Fix for ActivantNew.html not found

Catfix

38

IAP Vendor Record registry key for 64 bit systems

Iapvendor64

39

Utility to temporarily disable DPR - Consult Tech Support before using this application

Drpoff

40

Utility to install desktop shortcut to Medium-Truck - forces use of Internet Explorer. You may run this install directly from this web site. Note: Works on 32 bit systems Only - this will not work on Vista or Windows 7 64 bit system.

Truck

41

Medium Truck self enclosed browser - installs shortcut on  your desktop automatically - dot.NET required . Note: This version works with Vista or Windows 7 64 bit system.

Mtruck

42

DOT NET Verification tool

DotNetVerify

43

Page that includes information on Setup/Configuration and Use of Catalogs within Manager/ManagerPlus and ShopKey ServiceWriter/Management version 5.9

Instructions

44

FixQueryMfcName

FixQueryMfcName

  ( intentionally blank )  
  ( intentionally blank )   

45

Manager Key Files                                      

46

Repair and Estimating Key Files Note: 32 Bit Only             

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JHD 12-5-11